Warehouse & Dispatch
All orders are fulfilled from our EU warehouse. Orders are typically processed and dispatched within 1–2 business days of payment confirmation.
Delivery Times
Delivery takes 3–12 business days depending on your country and carrier. We ship to 27 countries across Europe.
Shipping Costs
Free shipping on qualifying wholesale orders. Specific thresholds are confirmed at the time of order.
Shipping Insurance
Shipping insurance availability depends on the manufacturer and product. Some factories offer full coverage — meaning if a shipment is seized or lost, they will resend at no cost. Others do not. Contact us before placing your order and we will confirm exactly what coverage applies to your specific products.
Customs & Seized Shipments
We will always advise you on the best available shipping option for your order and destination country. Reach out before ordering if you have concerns.
Tracking
Every order includes full shipment tracking sent to your registered email upon dispatch.